COVID-19 Updates

To LADD families and loved ones,    
 
Currently there are no confirmed or presumed positive cases of COVID-19 at LADD.   
 
While I am grateful to report our community remains healthy at this time, I am also aware of the grim milestone our nation reached this week: 100,000 lives lost from COVID-19. The scope of this loss is hard to grasp as the numbers continue to climb. It is a reminder to us all that the balance we are striking between freedom and safety is precarious and uncertain. We continue working toward this tenuous middle ground and are prepared to adjust as needed.    
 
As we hope for brighter days to come, we are entering a pivotal week in facilitating some sense of normalcy for your loved one. Phase 2 of our reopening begins Wednesday, June 3, with outdoor socially distanced family visits, new transportation protocols and outdoor outings. All of our decisions are based upon recommendations from the CDC or the state of Ohio. Please read more information below. Together, we will continue ensuring the safety, health and wellbeing of your loved one. 
 
Phase 2 of LADD’s Reopening Begins Wednesday, June 3
 
Family visits require: 
  • An outdoor setting* 
  • All individuals maintaining 6 feet social distancing 
  • All individuals wearing masks while visiting 
  • Scheduling ahead of time – contact your program manager 
 
*Visitors will not be permitted inside residences 
 
To ensure multiple visits don’t take place at the same time and social distancing is maintained, families must schedule visits in advance with the program manager before arriving. Prior to a visit, staff will confirm with you that family members will bring masks or we will provide masks. 
 
Transportation: New transportation protocols for staff and individuals supported for safely visiting parks/outdoor settings and/or making essential trips using LADD vans or personal vehicles, following strict safety requirements, are now available. Safety requirements include disinfectant fogging, capacity restrictions, mask wearing and more. Please find details in the updated Phased Reopening Plan, beginning on Page 5. 
 
Phase 2 will also include: 
  • Masks: Staff must continue to wear masks at work and will not cross-over sites. 
  • Remote work: All staff that can operate remotely will remain remote. 
  • Safe recreational and social opportunities: Opportunities that allow for social distancing (e.g. outdoor movies) will be encouraged and can take place with other people that are in walking distance or have pre-approved transportation. Groups must be 10 or less. 
  • Telehealth: Staff continue facilitating telehealth appointments for people we support. If telehealth is not an option, staff may facilitate in-person doctor’s appointment following new transportation protocols. 
  • Travel: If staff go on a cruise or airplane or travel more than 140 miles, they will be required to undergo a COVID-19 test and test negative or utilize PTO and quarantine for 14 days.  
  • CCP: CCP will base its reopening on Ohio’s day program guidance. 
  • Board meetings: Board of Directors continues to meet virtually. 
  • Community rooms: Find-A-Way and Geier Apartments’ community rooms remain closed. 
 
More information on LADD’s Phased Reopening Plan is available here
 
Additional updates as of May 29, 2020:
  • As of Friday, May 29, there are currently 34,566 total cases of COVID-19 in Ohio, with 2,603 confirmed cases in Hamilton County. 
 
  • Securing Virtual Events: An unfortunate event took place on Thursday, May 28, in which individuals not connected to LADD accessed LADD Live and displayed inappropriate content and taunting, known to many as a “Zoom bomb.” We take this very seriously and will work aggressively to identify the individuals who violated our community space and pursue legal action to hold them accountable. The following are steps we have taken or will be taking following this incident:
    • Effective today, we are requiring a password for LADD Live, IRC, Fit For Life and Gardening. The password will be the same for each event. We previously did not require passwords as they can be a barrier to individuals accessing these events independently. Access to our community and maintaining connection remains our priority, so we will try this approach and change if needed. Staff will be working closely with your loved ones to ensure they can access events through new links and passwords.  
    • New links have been created for each event. Past links have been deleted and are no longer accessible. These links will be available on our public calendar, however, the passwords will not be.  
    • Passwords are also now required for any meeting a staff member has with family members or an SSA. 
    • Amy Harpenau was on LADD Live today to check on LADD Live participants following the incident and inform them of the actions we are taking.  
    • A UI will be filed on this incident.  
    • A report will be filed with the FBI’s Internet Crime Complaint Center. Find more information on the FBI’s involvement and the prevalence of “Zoom bombs” here.  
    • A report has been filed with Zoom. 
 
  • New Zoom information: 
      • Available in your inbox or email staysafe@laddinc.org to receive the new links and passwords.
 
  • Resident Testing: We continue to work tirelessly to expand our access to testing. The Cincinnati Health Department has assured us their support and access to tests should we experience any cases in congregate living settings. The state announced this week its plan for testing at the Ohio Department of Developmental Disabilities’ eight developmental centers and nursing homes with confirmed cases. LADD is working hard to move up on the state’s list of priority testing.
    • Testing for residents returning to LADD: We are asking that anyone who receives residential services from LADD and is currently living with family members but wishes to return to their LADD residence to undergo testing. Procedure to obtain testing prior to returning:
      • Family to contact PCP for person who receives LADD services and request testing before returning to a group living setting for people with developmental disabilities.  
      • Submit negative test result to LADD Program Staff. 
      • If unable to obtain testing, work with LADD Program Staff on alternative testing options. 
 
  • Masks: All staff should now have three cloth masks and each person supported by LADD should have two. We continue to monitor all sanitization supplies and replenish them as needed.  
 
  • Employee Testing: COVID-19 testing is required for employees showing symptoms, those who have a known exposure and new hires before they enter on site. Currently, LADD is advocating at a local, county and state level to make testing available to our staff twice a month.    
 
  • Ohioans Protecting Ohioans Urgent Health Advisory: This health advisory replaces the Stay Safe Ohio order that was issued April 30, which required Ohioans to stay at home with limited exceptions. The new advisory strongly recommends that citizens, especially those who are high-risk, stay at home as much as possible. It does not change the mass gathering restrictions, which remain at a 10-person limit.
    • LADD’s safety protocols and requirements of staff – including social distancing, mask wearing, handwashing and sanitization practices while at work– are still in place. We are also encouraging frontline staff to continue wearing masks in public and visiting public spaces only for essential reasons. As Gov. DeWine said, “No other time in our lives will our individual actions play a greater role in saving lives.” 
    • Find more information here
 
  • Your loved one returning to work: Your loved one may soon return to work as many businesses begin reopening. Supported Employment will include the employee, the employee’s family and the employer in the discussion of returning to work, safety requirements at work and additional coaching needs related to safety protocols. Please contact Laura Grimes at lgrimes@laddinc.org with any questions. 
 
  • Day Programs: The Ohio Department of Developmental Disabilities has issued additional guidance on day programs. The program must be certified by the county and state to reopen, maintain social distancing and allow no more than 10 people including staff, among other requirements. The decision for someone to return to a day program will be made on an individual basis after completing a required risk assessment.
    • The risk assessment will involve LADD, the day program, your loved one, their guardian and SSA. This assessment takes into account all risks including the individual’s health, living situation, housemates and transportation. 
 
  • Prevention Measures: We continue to require temperature and symptom checks by all frontline staff before reporting to work; rigorous handwashing throughout the day; mask wearing while at work; social distancing when possible; disinfecting commonly touched surfaces throughout the day; and requiring employees to stay home if they are sick or a member of their household is sick. As noted previously, disinfectant protocols using foggers will be implemented for LADD vehicle usage during Phase 2. 
 
 
Thank you for your continued patience, support and partnership in these efforts as we move forward. Please email any questions or concerns to staysafe@laddinc.org and visit laddinc.org/covid-19-announcement for past updates. 
 
 
Sincerely, 
Susan Brownknight 
CEO, LADD 
To LADD families and loved ones,    
 
Currently there are no confirmed or presumed positive cases of COVID-19 at LADD.   
 
Health leaders from across our region are surprised to hear we have not had a confirmed positive COVID-19 case at LADD. But when we describe the great lengths our staff have taken, with your support, to protect your loved ones, disbelief shifts to a shared pride. Together, we are protecting our most vulnerable citizens.  
 
As such, we are continuing to slowly reopen as we strive to balance our obligation to limit exposure with the need for human connection and community engagement. Phase 2 attempts to achieve that balance and includes outdoor family visits and limited van use beginning June 3, barring a local outbreak. Please find more information below. Thank you for your continued cooperation and understanding as we navigate this new normal. 
 
Phase 2 of LADD’s Reopening Begins June 3
 
Phase 2 will continue with social distancing and health and safety protocols but will reintroduce family visits outside the residence, limited vehicle use and outdoor outings with increased safety protocols. 
 
Family visits require: 
  • An outdoor setting* 
  • All individuals maintaining 6 feet social distancing 
  • All individuals wearing masks while visiting 
  • Scheduling ahead of time – contact your program manager 
 
*Visitors will not be permitted inside residences 
 
To ensure multiple visits don’t take place at the same time and social distancing is maintained, families must schedule visits in advance with the program manager before arriving. Program managers should be communicating with you soon about the scheduling process for their respective program, if they have not already. Prior to a visit, staff will confirm with you that family members will bring masks or we will provide masks. 
 
Phase 2 will also include:
  • Masks: Staff must continue to wear masks at work and will not cross-over sites. 
  • Remote work: All staff that can operate remotely will remain remote. 
  • Transportation: Outings to parks will be allowed if social distancing is possible and other stipulations are followed, including procedures for using anti-viral disinfectant foggers in vehicles. More details on transportation protocols will be released soon. 
  • Safe recreational and social opportunities: Opportunities that allow for social distancing (e.g. outdoor movies) will be encouraged and can take place with other people that are in walking distance or have pre-approved transportation. Groups must be 10 or less. 
  • Telehealth: Staff continue facilitating telehealth appointments for people we support. If telehealth is not an option, staff may facilitate in-person doctor’s appointment following new transportation protocols. 
  • Travel: If staff go on a cruise or airplane or travel more than 140 miles, they will be required to undergo a COVID-19 test and test negative or utilize PTO and quarantine for 14 days.  
  • CCP: CCP will base its reopening on Ohio’s day program guidance. 
  • Board meetings: Board of Directors continues to meet virtually. 
  • Community rooms: Find-A-Way and Geier Apartments’ community rooms remain closed. 
 
More information on LADD’s Phased Reopening Plan is available here
 
Additional updates as of May 22, 2020:
 
  • As of Friday, May 22, there are currently 30,794 total cases of COVID-19 in Ohio, with 2,279 confirmed cases in Hamilton County. 
 
  • Ohioans Protecting Ohioans Urgent Health Advisory: This health advisory replaces the Stay Safe Ohio order that was issued April 30, which required Ohioans to stay at home with limited exceptions. The new advisory strongly recommends that citizens, especially those who are high-risk, stay at home as much as possible. It does not change the mass gathering restrictions, which remain at a 10-person limit.
    • LADD’s safety protocols and requirements of staff – including social distancing, mask wearing, handwashing and sanitization practices while at work– are still in place. We are also encouraging frontline staff to continue wearing masks in public and visiting public spaces only for essential reasons. As Gov. DeWine said, “No other time in our lives will our individual actions play a greater role in saving lives.” 
    • Find more information here
 
  • Employee Testing: COVID-19 testing is required for employees showing symptoms, those who have a known exposure and new hires before they enter on site. Currently, LADD is advocating at a local, county and state level to make testing available to our staff twice a month.    
 
  • COVID-19 Testing is required to return to LADD: We continue to work tirelessly to expand our access to testing. The Cincinnati Health Department has assured us their support and access to tests should we experience any cases in congregate living settings. Currently, testing is required for anyone who receives residential services from LADD and is currently living with family members but wishes to return to their LADD residence. Procedure to obtain testing prior to returning:
    • Family to contact PCP for person who receives LADD services and request testing before returning to a group living setting for people with developmental disabilities.  
    • Submit negative test result to LADD Program Staff. 
    • If unable to obtain testing, work with LADD Program Staff on alternative testing options. 
 
  • Your loved one returning to work: Your loved one may soon return to work as many businesses begin reopening. Supported Employment will include the employee, the employee’s family and the employer in the discussion of returning to work, safety requirements at work and additional coaching needs related to safety protocols. Please contact Laura Grimes at lgrimes@laddinc.org with any questions. 
 
  • Day Programs: The Ohio Department of Developmental Disabilities has issued additional guidance on day programs. The program must be certified by the county and state to reopen, maintain social distancing and allow no more than 10 people including staff, among other requirements. The decision for someone to return to a day program will be made on an individual basis after completing a required risk assessment.
    • The risk assessment will involve LADD, the day program, your loved one, and their guardian and SSA. This assessment takes into account all risks including the individual’s health, living situation, housemates and transportation. 
 
  • Masks: All staff should now have at least two cloth masks and each person supported should have at least one. We continue to monitor all sanitization supplies and replenish them as needed.  
 
  • State budget cuts: Gov. Mike DeWine announced last week a $775 million reduction to the state’s budget, including a $210 million cut to Medicaid. At this time LADD remains healthy fiscally and current cuts will not impact our services. However, we will continue to monitor further state cuts and inform you should we have any concerns.      
 
  • Prevention measures: We continue to require temperature and symptom checks by all frontline staff before reporting to work; rigorous handwashing throughout the day; mask wearing while at work; social distancing when possible; disinfecting commonly touched surfaces throughout the day; and requiring employees to stay home if they are sick or a member of their household is sick. As noted previously, disinfectant protocols using foggers will be implemented for LADD vehicle usage during Phase 2. 
 
Please email any questions or concerns to staysafe@laddinc.org and visit laddinc.org/covid-19-announcement for past updates.  
  
Thank you for taking the time to stay informed of these important issues. I hope you have a safe and healthy Memorial Day weekend. 
 
Sincerely,  
Susan Brownknight  
CEO, LADD  
To LADD families and loved ones,    
 
Currently there are no confirmed or presumed positive cases of COVID-19 at LADD.   
 
That is a testament to the vigilance, dedication and compassion demonstrated by every member of the LADD community. LADD has proven these past ten weeks that we transcend the sum of our parts.  We would have not reached this point without YOUR efforts, your respect for increased travel and visitor restrictions and your understanding that all of us could be asymptomatic carriers.  
 
We remain humbled and privileged to stand alongside you and your loved one as we step through these uncertain times together. Your loved one has demonstrated a grit that would make the toughest among us proud.  They have inspired us to dig deep and channel the courage, resilience and compassion necessary to make it through this pandemic safely.   
 
Know that through this—not ONE staff has resigned. No one has walked away from your loved one.  Together, we will see each other through this. The stakes remain high as we enter into a new phase of LADD’s reopening. Barring a local outbreak, LADD is scheduled to relax visitor and transportation restrictions, Wednesday morning, June 3rd. We expect that you will want to take advantage of the opportunities presented by such a relaxation. This does not mean we can relax our efforts to protect each other. I believe now more than ever we must be intentional with our decisions to take actions that protect ourselves and others. Please see below for a better understanding of what that might look like in the coming weeks. United, we will get through this, safe and healthy.   
 
Below is this week’s COVID-19 update.  
 
LADD’s Phased Reopening Plan 
 
Phase 1: On Tuesday, May 12, we entered Phase 1 of our reopening plan. This phase allows a select few staff members previously notified to access the main office building following a deep cleaning. For programs, there are no changes to current operations, including health and safety protocols.   
 
Phase 2: LADD will enter Phase 2 of reopening, pending no major outbreaks of the virus, on June 3. Phase 2 will continue with social distancing and health and safety protocols but will gradually reintroduce family visits outside the residence, limited LADD van use and outdoor outings with increased safety protocols. 
 
Family visits require: 
An outdoor setting* 
All individuals maintaining 6 feet social distancing 
All individuals wearing masks while visiting 
Scheduling ahead of time 
 
*Visitors will not be permitted inside residences 
 
To ensure multiple visits don’t take place at the same time and social distancing is maintained, families must schedule visits in advance with the program manager before arriving. Program managers should be communicating with you soon about the scheduling process for their respective program. Prior to a visit, staff will confirm with you that family members will bring masks or we will provide masks. Scheduling should include a rain date or location (such as tent or awning). 
 
The full Phased Reopening Plan is available here
 
Additional updates as of May 15, 2020: 
 
As of Friday, May 15, there are currently 26,954 total cases of COVID-19 in Ohio, with 1,961 confirmed cases in Hamilton County. 
 
Employee Testing: COVID-19 testing is required for employees showing symptoms, those who have a known exposure and new hires before they enter on site. Currently, LADD is advocating at a local, county and state level to make testing available to our staff twice a month.    
 
COVID-19 Testing is required to return to LADD: Testing is required for anyone who receives residential services from LADD, is currently living with family members, and wishes to return to their LADD residence. Procedure to obtain testing prior to returning: 
 
  • Family to contact PCP for person who receives LADD services and request testing before returning to a group living setting for people with developmental disabilities.  
  • Submit negative test result to LADD Program Staff. 
 
If unable to obtain testing work with LADD Program Staff on alternative testing options. 
 
Your loved one returning to Work: Your loved one may soon return to work as many businesses begin reopening. SE will include the employee, the employee’s family and the employer in the discussion of returning to work, safety requirements at work and additional coaching needs related to safety protocols. Please contact Laura Grimes at lgrimes@laddinc.org with any questions. 
 
Day Programs: The Ohio Department of Developmental Disabilities has issued additional guidance on day programs. The program must be certified by the county and state to reopen, maintain social distancing and allow no more than 10 people including staff, among other requirements. The decision for someone to return to a day program will be made on an individual basis after completing a required risk assessment.  
 
The risk assessment will involve LADD, the day program, your loved one, and their guardian and SSA. This assessment takes into account all risks including the individual’s health, living situation, housemates and transportation. 
 
Masks: All staff should now have at least two cloth masks and each person supported should have at least one. We continue to monitor all sanitization supplies and replenish them as needed.  
 
State budget cuts: Gov. Mike DeWine announced last week a $775 million reduction to the state’s budget, including a $210 million cut to Medicaid. At this time LADD remains healthy fiscally and current cuts will not impact our services. However, we will continue to monitor further state cuts and inform you should we have any concerns.      
 
Prevention measures: We continue to require temperature and symptom checks by all frontline staff before reporting to work; rigorous handwashing throughout the day; mask wearing while at work; social distancing when possible; disinfecting commonly touched surfaces throughout the day; and requiring employees to stay home if they are sick or a member of their household is sick. As noted previously, disinfectant protocols using foggers will be implemented for LADD vehicle usage during Phase 2. 
 
Thank you for staying up-to-date on these important updates. Our guiding light in every decision made over the past two months has been the health and safety of those we support. That will not change.  
 
 
Thank you for your attention to these important updates.
 
Please email any questions or concerns to staysafe@laddinc.org and visit laddinc.org/covid-19-announcement for past updates.  
 
Sincerely, 
Susan Brownknight 
CEO, LADD 

To LADD families and loved ones,

Currently there are no confirmed or presumed positive cases of COVID-19 at LADD.

Last week, we shared initial information  on LADD’s phased  reopening  plan and committed to sharing  additional details  this week. You can view  those  details below and the full plan here.  This plan presents a path forward to a new standard, not back to a pre-pandemic normal.  It follows Ohio Gov. Mike DeWine’s “Responsible Restart Ohio” guidance but also takes into account the extra precautions needed to continue protecting the individuals we support, especially those who are uniquely vulnerable to COVID-19. While balancing the desire to fully reengage, the guiding principle of this plan is the health and safety of LADD’s community and the rules and laws that govern our work. As such, LADD’s reopening will be as slow as the law will permit.

Please keep in mind, this plan  will evolve  as additional federal and state guidance is released, but we  pledge to keep  you informed of any changes.  As such, due to new guidance from EEOC, LADD is currently testing any new staff prior to entering a site. Additionally, we will be updating guidance for current staff testing as testing becomes more available.

Brighter days are ahead, but we must remain fixed on our goal: to protect the health, safety and wellbeing of your loved ones.

LADD’s  Phased  Reopening Plan

PHASE 1 
Beginning Tuesday, May 12, pending the completion of main office building deep cleaning 

Phase  1  allows a select few staff members who have been notified to access the main office building once it has been decontaminated and with additional safety measures in place. Following the Governor’s guidance, the vast majority of us who are not providing direct services will continue working remotely.  For programs, there are no changes to current operations, including health and safety protocols.

Phase 1 to include:

  • Deep cleaning and decontamination of the building
  • Wipe dispensers placed throughout the building and hand sanitizer for each individual
  • No visitors allowed
  • Staff allowed to enter the building must:
    • Perform daily symptom check and notify the office manager each morning of status
    • Follow new entry and exit policy
    • Follow daily symptom tracking and notification procedures
    • Wear masks while at work – unless sitting at their desk away from others 
    • Adhere to current protocols for handwashing, sanitizing, social distancing and staying home if sick
    • Stay 6 feet away from others at all times 
    • Wash hands before coming to work and as they leave 
    • Complete a cleaning checklist assigned to them each day
  • No in-person meetings; must conduct virtually
  • Only one person in bathrooms, kitchen or copy rooms at a time; must wash hands before using
    • Anyone working downstairs must use the bathroom downstairs; anyone working upstairs must use upstairs 
    • Disinfect high-touch areas in bathroom after using (toilet handle, faucet, door handles, etc.) 


PHASE 2 
Will begin 7 a.m., Wednesday, June 3  

Phase 2 will continue with social distancing and health and safety protocols but will reintroduce family visits outside the residence, limited vehicle use and outdoor outings with increased safety protocols.

Phase 2 to include: 

  • Staff must continue to wear masks at work and will not cross-over sites. 
  • All staff that can operate remotely will remain remote. 
  • Family visits permitted outside the home while staying six feet apart and wearing masks. 
    • Program managers, working with their staff, will determine what the scheduling process entails for their respective program. Prior to a visit, staff will also confirm that family members will bring a mask or we will provide you with a disposable mask.
    • To ensure multiple visits don’t take place at the same time and social distancing is maintained, families must schedule visits in advance with the program manager before arriving.
    • Scheduling should include a rain date OR rain location.
    • Visitors will not be permitted inside residences.
  • Once staff are trained in using anti-viral disinfectant foggers, outings to parks where social distancing is possible. 
    • Only for people already living together, utilizing  LADD vans  that have been fogged before and after outing. 
    • Individuals supported will have masks on hand in case participants have to be in close quarters with others unexpectedly (e.g. the van has issues or a thunderstorm hits).
    • Staff will follow procedures for requesting and sanitizing vans for each use.
  • Safe recreational and social opportunities while maintaining social distancing (e.g. outdoor movies) will be encouraged and can take place with other people that are in walking distance or have pre-approved transportation. Groups must be 10 or less.
  • Staff will continue facilitating telehealth appointments for individuals supported. 
    • If telehealth is not an option, staff may use LADD vehicle, if fogged, to facilitate in-person doctor’s appointment. 
  • If staff go on a cruise or airplane or travel more than 140 miles, they will be required to undergo a COVID-19 test and test negative or utilize PTO and quarantine for 14 days.
  • CCP will base its reopening on Ohio’s day program guidance.
  • Find-A-Way and Geier Apartments’ community rooms remain closed.  


Residents Returning to Work

  • If a resident goes to a facility-based program, then there are specific standards laid out by the state of Ohio that must be met first, including an individual assessment for the participant. These guidelines and how the assessment will be done are expected to be issued today by the state and further communication will be sent out soon after.
  • If someone we support is returning to their community-based employment, transportation guidelines are expected to be issued today and we will communicate protocols soon after. 


PHASE 3
Pending declaration by health authorities of no known community spread of COVID-19 for two weeks or as mandated by the state of Ohio.

Phase 3 triggers the reopening of LADD’s main office building and additional outings if specific precautions are followed.

Phase 3 to include:

  • LADD to follow government/CDC guidance on mask usage. This could mean a continuation of requiring masks for all employees while at work.
    • Regardless of government/CDC mask guidance, staff will be required to wear masks if experiencing a cough, runny nose or feeling ill out of safety and respect for fellow employees and individuals served.
  • Continuing no staff crossover.
  • Continuing sanitization protocols.
  • Main office building reopens  with social distancing, mask and other guidelines.
    • In-person meetings resume.
    • Visitors (who have not traveled for two weeks) can visit main office building.
    • Visitors will be allowed in lobby and training center following social distancing and wearing masks.
  • Transportation in staff vehicles for individuals supported allowed with sanitization protocols.
  • Find-A-Way and Geier Apartments’ community rooms opened for gatherings.
  • Grocery store visits resume.

Again, CCP will base its restart of community-based programming on state guidelines.

PHASE 4
Pending vaccine or treatment widely available

Phase 4 is likely many months away and will allow events to resume and visitors inside homes.

Phase 4 to include:

  • LADD returns to normal operations but maintains disinfecting protocols and procedures adopted during the pandemic that we believe are practical and will assist in limiting the spread of other infectious diseases like the flu.
  • Visitors are allowed in homes.
  • Events begin. 



View the full plan here.

Thank you for your attention to these important updates. Please email staysafe@laddinc.org with any questions or concerns.

Sincerely, 
Susan Brownknight 
CEO, LADD 

To LADD families and loved ones,    
 
Currently there are no confirmed or presumed positive cases of COVID-19 at LADD. 
 
As we begin the month of May and close out our seventh week of battling this pandemic, I am so inspired by the support and creativity that has grown out of this incredibly difficult time. Families are communicating online with their loved one, staff are remaining diligent and challenges are being met with determination and creativity. Through love, resilience and a lot of grit we are making it through, together. We will hug our loved ones again, we will sit together for a meal or go to a concert together. That day will come. In the meantime, the best of us remains on display.   
 
As the governor noted, this is the end of the beginning stage of COVID-19, and we remain steadfast in our efforts to protect your loved ones from this virus. Below is critical information – from programs that allow you to connect with your loved one to practical financial information to government updates. Please review and see what catches your eye.  
 
Updates as of May 1, 2020: 
  • As of Friday, May 1, there are 18,743 total cases of COVID-19 in Ohio, with 1,297 confirmed cases in Hamilton County.  

 

  • Ohio’s plan to reopen: Ohio will begin to “reopen” the state’s economy beginning today, May 1, with healthcare. More details are available here. A new Stay Safe Ohio Order effectively extends the previous Stay At Home Order – with modifications for the reopening of some businesses – until May 29. Some businesses and activities that are not included in Ohio’s current reopening plans include: 
    • Entertainment (movies, bowling, zoos, museums, etc.) 
    • Bars 
    • Restaurant dining rooms 
    • Adult day programs
    • Gyms, health centers 
    • Day care centers 
    • Public recreation centers and sports programs 
    • Parades, fairs and festivals  
 
  • LADD’s “reopening” plan: Following the release of Ohio’s plan, LADD’s COVID-19 Task Force is preparing a phased reopening plan. Please note that we have built in additional delays into our reopening. These delays are in place to find out if any of the decisions the state of Ohio is making with regards to reopening result in increased risk of COVID-19 spread. 
    • Find initial details on the phases, their respective criteria and changes that may take place in the email sent to you Thursday, April 29.
 
  • Quaranteam Fitness Challenge: In an effort to encourage physical activity, goal setting and engagement, the LADD Quaranteam Fitness Challenge will take place May 2-8. We would love for you to join us. The challenge is free, but we encourage those who are able to give, donate to our Brighter Days Boxes or COVID-19 relief fund. You can sign up for the challenge here
 
  • Pen Pal Program: We’re launching a new Pen Pal Program where board members and external community members can become pen pals with someone LADD supports. After someone signs up, the programs team will match them to an individual at LADD who is interested in being a pen pal. The individual at LADD will send the first card to kick things off. Community members can sign up here
 
  • Stimulus payments: By the end of May, many Americans will have received a stimulus payment from the federal government. Social Security Income recipients will receive payments directly from the Treasury Department.* 
    • One resource you and your loved ones may want to consider to save and invest these funds while maintaining needs-based government benefits is a STABLE Account. You can find more information at www.stableaccount.com
    • STABLE Accounts are a long-term option to hold funds without the funds counting as a resource for purposes of means-tested federal assistance programs.  
    • Find STABLE Account Frequently Asked Questions here
    • * SSI recipients who have qualifying children under age 17 should not wait for their automatic individual payment. They go to the IRS’s webpage and visit the Non-Filers: Enter Your Payment Info section now to provide their information. Read more about Supplemental Security Income recipients receiving automatic payments here.  
 
  • Antibody tests: LADD has acquired COVID-19 rapid antibody tests from Premier Biotech, a leading manufacturer of rapid drug testing diagnostic devices based in Minnesota. It is important to note that this antibody test – which may detect whether a person has ever had or currently has COVID-19 – is one of several tools to LADD’s COVID-19 response. LADD’s registered nurse administers the test. In addition to testing, our response to suspected cases of COVID-19 includes consulting with both the Cincinnati Health Department (CHD) and person’s primary care physician (PCP) prior to and after any testing. 
    • We are not using results from antibody testing as the sole basis to diagnose or exclude infection. But antibody testing is one way to arm our community with valuable information to help them stay well and fight this virus. 
    • Please find more answers to your questions here
 
  • Brighter Days Box campaign: Bundles of activities, games and crafting supplies have been delivered to many individuals and more are on the way. Our supporters and board members understand how stressful social isolation can be on your loved ones. They began collecting donations for wellbeing bundles to keep your loved ones engaged and connected while safe at home. 
    • Here is a link if you would like to donate to a Brighter Days Box.  
  
  • SNAP changes: The Ohio Department of Job and Family Services (ODJFS) is launching a “Click and Collect” program for SNAP recipients to shop online, pick up groceries and pay for food with their EBT card from their vehicles. 
    • ODJFS also announced SNAP recipients will get the maximum benefit possible for March and April and it has extended the recertification eligibility period from March, April and May by another six months. 
    • How the “Click and Collect” program works online varies by vendor.  
    • The State of Ohio has decided to max out SNAP benefits — meaning your loved one could experience increased funds in their account.   
 
  • Food Assistance: If someone does not access have access to food or cannot afford food, family or staff can contact their SSA and the SSA will utilize county funds and shop for and deliver food (on the porch). 
    • We have also secured additional runners who will pick up and deliver groceries for individuals and have shared that process with staff. 
 
  • Opportunities to connect: We are committed to facilitating connection between members of our entire community. Whether your loved one is currently at home with you or in a LADD residence, we want to stay engaged. Join us: 
    • LADD Live at 2 p.m. every weekday on Zoom 
    • Fit For Life exercise classes at 4 p.m. every Tuesday and Thursday on Zoom 
    • Independent Resident Council meetings at 5 p.m. every Wednesday on Zoom 
    • Full Zoom calendar is available here.  
 
  • Mental health resources: We are ensuring mental health resources are available for those we support who may be worried or feel isolated. Envision, an agency that currently provides mental health services for people we support, will work with individuals to continue therapy sessions through phone or video. 
    • For those who don’t have a therapist but experience a crisis related to COVID-19, Envision will work to provide remote services to those individuals as well. 
    • If you have questions about this, please talk to program staff or email staysafe@laddinc.org.   
 
  • Visitor Policy: We are not allowing visitors in any of our residential locations at this time. 
    • Please work with staff to coordinate communication with your loved one. This is critical for your mental health and we strongly encourage regular communication.      
 
  • Prevention measures in place:  
    • All frontline employees are required to wear cloth masks while at work.  
    • Following the CDC’s recommendation for all Americans to wear cloth masks in public, on Tuesday, April 7, we began requiring frontline employees to wear cloth masks while at work.  
      • Employees have their own masks and have been instructed to wash the masks in a washing machine after each shift.   
      • We are working to secure additional cloth masks and make them available to individuals we support if they prefer to wear one. We are asking those we support to wear a provided surgical mask or some type of face covering if they leave their residence for any essential reason.   
    • Commonly touched surfaces are being sanitized and disinfected throughout the day.  
    • Employees have been instructed wash their hands before arriving at work, once they arrive at work, before and after they eat and prepare food, and throughout the day.  
    • Every frontline employee has been asked to take their temperature before reporting to work.  
      • They must stay home if they are experiencing symptoms or if a loved one in their household is experiencing symptoms.  
    • Every employee has been given access to a quick action protocol and on-site resource packet if COVID-19 symptoms are exhibited.   
    • Supply levels of necessary supplies such as hand sanitizer, thermometers and disinfectant are being monitored at each of our locations. 
      • Infrared thermometers have been delivered to high risk, shared living sites with our most vulnerable individuals. We are working to obtain additional thermometers. 
    • Preparedness kits have been delivered to every direct support professional. These include additional sanitizing and health supplies.  
    • Staff continue daily education on:  
      • Preventative measures such as CDC-directed hand washing methods and teaching people we serve those same methods.  
      • Identifying symptoms of infection and activating LADD’s quick action protocol if infection is suspected.   
    • Advanced levels of support with nurses and supervisors are being prepared should it be needed.  
    • Alignment of local, county and state resources to be ready if we have a confirmed case. 
 
Stay informed 
 
Sign up for additional communications from LADD, such as text or voice message updates here
 
View our Frequently Asked Questions at laddinc.org/covid-19-faq
 
View past updates at laddinc.org/covid-19-announcement
 
Email  staysafe@laddinc.org  if you have additional questions or concerns related to LADD’s plans and preparedness for COVID-19. 
 
Follow us on FacebookTwitter and Instagram
 
Join LADD Live on Zoom 
 
Join LADD Live on Zoom by clicking this link: https://zoom.us/j/110907018  
Meeting ID: 110 907 018 
 
Or you can dial by phone: 
877 853 5257 US Toll-free 
888 475 4499 US Toll-free 
Meeting ID: 110 907 018 
 
 
Full virtual schedule: laddinc.org/calendar 
 
Centers for Disease Control and Ohio Department of Health Resources 
 
CDC Information about Coronavirus  (available in Spanish and English) 
 
 
Thank you for your continued commitment to LADD. Please email staysafe@laddinc.org if you have any questions or concerns.  
 
Sincerely, 
Susan Brownknight 
CEO, LADD 
LADD families and loved ones,  
 
Earlier this week, Ohio Gov. Mike DeWine laid out his plans to “reopen” the state’s economy beginning May 1. You can read more about that here. As the Governor noted recently, this is not the end, it is just the end of the beginning stage of COVID-19. The virus remains deadly, contagious and is still spreading, albeit slower than before. 
 
LADD’s COVID-19 Task Force is preparing a phased reopening plan after reviewing the state’s plan. Please note that we have built in additional delays into our reopening. These delays are in place to find out if any of the decisions the state of Ohio is making with regards to reopening result in increased risk of COVID-19 spread. 
 
Below are some initial details on the phases, their respective criteria and changes that may take place. 
 
Phase I – After May 4 and pending the completion of a deep cleaning of the main office building 
 
The first phase of LADD’s plan will allow a select few staff members (who have already been identified) to access the main office building once it has been decontaminated and with additional safety measures in place, noted below. Following the Governor’s guidance, the vast majority of us who are not providing direct services will continue working remotely. For programs, there are no changes to current operations, including health and safety protocols.  
 
In allowing very limited staff to access the main office, we are implementing the following: 
  • Deep cleaning and decontamination of the building 
  • Wipe dispensers placed throughout the building and hand sanitizer for each individual 
  • No visitors allowed 
  • Staff allowed to enter the building must: 
    • Perform daily symptom check and inform the office manager each morning of status 
    • Follow new entry and exit procedures 
    • Wear masks while at work – unless sitting at their desk away from others
    • Adhere to current protocols for handwashing, social distancing and staying home if sick 
    • Complete a cleaning checklist assigned to them each day 
  • No in-person meetings; must conduct virtually 
  • Only one person in bathrooms, kitchen or copy rooms at a time; must wash hands before using 
 
Phase 2 – Will take place three weeks after Ohio lifts Stay At Home Order if no resurgence
 
Phase 2 to include: 
  • Staff must continue to wear masks to work and will not cross-over sites
  • Family visits permitted as long as they are outside the home while staying six feet apart and wearing masks
  • Visitors will not be permitted inside residences
  • Once staff are trained in using anti-viral disinfectant foggers, outings to parks where social distancing is possible only for people already living together, utilizing only LADD vans that have been fogged before and after outing
    • Individuals supported will have masks on hand
  • Planning will begin for a limited CCP (LADD’s day programs) reopening that incorporates increased COVID-19 testing for staff and disinfecting/sanitizing precautions
  • Board of Directors continues to meet virtually
  • Find-A-Way and Geier Apartments’ community rooms remain closed
 
Phase 3 – Pending declaration by health authorities of no known community spread of COVID-19 for two weeks
 
Phase 3 to include:
  • LADD to follow government/CDC recommendations on mask usage and will continue with no staffing crossover across sites
  • CCP resumes community-based programming with approved precautions
  • Main office building reopens with social distancing, mask and other guidelines
  • Visitors (that have not traveled for two weeks) can visit main office building
  • Traditional transportation with sanitizing protocols resumes 
  • Find-A-Way and Geier Apartments’ community rooms opened for gatherings of six people or less
  • Board of Directors continues to meet virtually
 
Phase 4 – Pending vaccine or treatment widely available
 
Phase 4 to include:
  • LADD returns to normal operations but maintains disinfecting protocols and procedures adopted during the pandemic that we believe are practical and will assist in limiting the spread of other infectious diseases like the flu
  • Visitors are allowed in homes 
  • Events begin 
 
Again, these details do not constitute an exhaustive list of changes and are subject to change based upon government guidelines and/or new or additional information brought forward by government entities. More information will be released next week. 
 
We are optimistic that our hard work to protect our community is paying off, but we must not be reckless. Ohio’s Stay At Home Order has not been lifted and we must continue to follow the advice of public health experts. Ensuring the health, safety and wellbeing of your loved ones and our employees remains our top priority. 
 
We pledge to keep you informed throughout this process. Access all of LADD’s COVID-19 updates here. Thank you for you for staying up to date on these important issues. 
 
Sincerely, 
Susan Brownknight 
CEO, LADD
To LADD families and loved ones,    
 
It is with gratitude and relief I share with you, that for the sixth week in a row, we currently do not have any confirmed or suspected cases of COVID-19.  
 
LADD staff are working with a seemingly unending well of perseverance, grace and dedication to ensure your loved ones are not only safe and healthy, but also do not feel isolated or alone. We are continually innovating new ways for your loved one to stay active and engaged and look forward to sharing more programs with you like the Quaranteam Fitness Challenge. We will return to “normal operations” eventually, but that is likely several months away. This pandemic is a marathon, not a sprint, and we intend to cross this finish line together.  
 
Please find this week’s COVID-19 update below. 
 
Updates as of April 24, 2020: 
 
  • As of Friday, April 24, there are 15,169 total cases of COVID-19 in Ohio, with 932 confirmed cases in Hamilton County. There are currently none at LADD.   
 
  • Ohio’s plan to reopen: Gov. Mike DeWine announced  last week that the state is developing a plan for a phased-in reopening of the state economy beginning May 1.
    • To be clear, LADD will not have a grand reopening on May 1. LADD will evaluate the state’s plan and is currently developing what any changes in operations and protocols may look like for us in the future. We will keep you informed. 
    • The state is reviewing four factors in its plan to reopen:
      • The number of cases in the state and the number of hospital admissions 
      • Hospital capacity 
      • The ability to test and trace cases of COVID-19 
      • Best practices for social distancing in businesses 
 
  • Quaranteam Fitness Challenge: We may be staying at home, but that doesn’t mean we can’t work on our fitness. In an effort to encourage physical activity, goal setting and engagement, the LADD Quaranteam Fitness Challenge will take place May 2-8. The challenge is open to individuals supported, staff and family members. Sign up or find more information here
 
  • Stimulus payments: By the end of May, many Americans will have received a stimulus payment from the federal government. Social Security Income recipients will receive payments directly from the Treasury Department.*
    • One resource you and your loved ones may want to consider to save and invest these funds while maintaining needs-based government benefits is a STABLE Account. You can find more information at www.stableaccount.com
    • STABLE Accounts are a long-term option to hold funds without the funds counting as a resource for purposes of means-tested federal assistance programs. 
    • Find STABLE Account Frequently Asked Questions here
    • * SSI recipients who have qualifying children under age 17 should not wait for their automatic individual payment. They should go to the IRS’s webpage and visit the Non-Filers: Enter Your Payment Info section now to provide their information. Read more about Supplemental Security Income recipients receiving automatic payments here.  
 
  • Antibody tests: LADD has acquired COVID-19 rapid antibody tests from Premier Biotech, a leading manufacturer of rapid drug testing diagnostic devices based in Minnesota. It is important to note that this antibody test – which may detect whether a person has ever had or currently has COVID-19 – is one of several tools to LADD’s COVID-19 response. LADD’s registered nurse administers the test. In addition to testing, our response to suspected cases of COVID-19 includes consulting with both the Cincinnati Health Department (CHD) and person’s primary care physician (PCP) prior to and after any testing.
    • We are not using results from antibody testing as the sole basis to diagnose or exclude infection. But antibody testing is one way to arm our community with valuable information to help them stay well and fight this virus. 
    • Please find more answers to your questions here
 
  • Brighter Days Box campaign: Bundles of activities, games and crafting supplies have been delivered to many individuals and more are on the way. Our supporters and board members understand how stressful social isolation can be on your loved ones. They began collecting donations for wellbeing bundles to keep your loved ones engaged and connected while safe at home.
    • Here is a link if you would like to donate to a Brighter Days Box.  
  
  • SNAP changes: The Ohio Department of Job and Family Services (ODJFS) launched a “Click and Collect” program for SNAP recipients to shop online, pick up groceries and pay for food with their EBT card from their vehicles.
    • ODJFS also announced SNAP recipients will get the maximum benefit possible for March and April and it has extended the recertification eligibility period from March, April and May by another six months. 
    • How the “Click and Collect” program works online varies by vendor. 
    • The State of Ohio has decided to max out SNAP benefits — meaning your loved one could experience increased funds in their account.   
 
  • Food Assistance: If someone does not access have access to food or cannot afford food, family or staff can contact their SSA and the SSA will utilize county funds and shop for and deliver food (on the porch).
    • We have also secured additional runners who will pick up and deliver groceries for individuals and have shared that process with staff. 
 
  • Opportunities to connect: We are committed to facilitating connection between members of our entire community. Whether your loved one is currently at home with you or in a LADD residence, we want to stay engaged. Join us:
    • OTR International Film Festival Netflix Party: Join us at 7 p.m. on April 25 for a virtual watch party for the film, “37 Seconds.” Find more information here
    • LADD Live at 2 p.m. every weekday on Zoom 
    • Fit For Life exercise classes at 4 p.m. every Tuesday and Thursday on Zoom 
    • Independent Resident Council meetings at 5 p.m. every Wednesday on Zoom 
    • Full Zoom calendar is available here
 
  • Mental health resources: We are ensuring mental health resources are available for those we support who may be worried or feel isolated. Envision, an agency that currently provides mental health services for people we support, will work with individuals to continue therapy sessions through phone or video.
    • For those who don’t have a therapist but experience a crisis related to COVID-19, Envision will work to provide remote services to those individuals as well. 
    • If you have questions about this, please talk to program staff or email staysafe@laddinc.org.   
 
  • Visitor Policy: We are not allowing visitors in any of our residential locations at this time.
    • Please work with staff to coordinate communication with your loved one. This is critical for your mental health and we strongly encourage regular communication.      
 
  • Prevention measures in place: 
    • All frontline employees are required to wear cloth masks while at work. Following the CDC’s recommendation for all Americans to wear cloth masks in public, on Tuesday, April 7, we began requiring frontline employees to wear cloth masks while at work.
    • Employees have their own masks and have been instructed to wash the masks in a washing machine after each shift.
      • We are working to secure additional cloth masks and make them available to individuals we support if they prefer to wear one.
      • We are asking those we support to wear a provided surgical mask or some type of face covering if they leave their residence for any essential reason. 
    • Commonly touched surfaces are being sanitized and disinfected throughout the day. 
    • Employees have been instructed wash their hands before arriving at work, once they arrive at work, before and after they eat and prepare food, and throughout the day. 
    • Every frontline employee has been asked to take their temperature before reporting to work. They must stay home if they are experiencing symptoms or if a loved one in their household is experiencing symptoms. 
    • Every employee has been given access to a quick action protocol and on-site resource packet if COVID-19 symptoms are exhibited.
    • Supply levels of necessary supplies such as hand sanitizer, thermometers and disinfectant are being monitored at each of our locations.
    • Infrared thermometers have been delivered to high risk, shared living sites with our most vulnerable individuals. We are still working to obtain additional thermometers. 
    • Preparedness kits have been delivered to every direct support professional. These include additional sanitizing and health supplies. 
    • Staff continue daily education on:
      • Preventative measures such as CDC-directed hand washing methods and teaching people we serve those same methods. 
      • Identifying symptoms of infection and activating LADD’s quick action protocol if infection is suspected.  
    • Advanced levels of support with nurses and supervisors are being prepared should it be needed. 
    • Alignment of local, county and state resources to be ready if we have a confirmed case. 
 
Stay informed 
 
Sign up for additional communications from LADD, such as text or voice message updates here
 
View our Frequently Asked Questions at laddinc.org/covid-19-faq
 
View past updates at  laddinc.org/covid-19-announcement
 
Email staysafe@laddinc.org  if you have additional questions or concerns related to LADD’s plans and preparedness for COVID-19. 
 
Follow us on FacebookTwitter and Instagram
 
 
Join LADD Live on Zoom 
 
Join LADD Live (2 p.m. weekdays) on Zoom by clicking this link: https://zoom.us/j/110907018  
Meeting ID: 110 907 018 
 
Or you can dial by phone: 
877 853 5257 US Toll-free 
888 475 4499 US Toll-free 
Meeting ID: 110 907 018 
 
Full Zoom schedule: laddinc.org/calendar 
 
 
Centers for Disease Control and Ohio Department of Health Resources
 
CDC Information about Coronavirus  (available in Spanish and English) 
 
 
Thank you for staying up to date on these important issues. Please email any questions or concerns to staysafe@laddinc.org.
 
Sincerely, 
Susan Brownknight 
CEO, LADD 
4/17/20 Weekly Update from LADD CEO Susan Brownknight
 
To LADD families and loved ones,  
 
Currently, there are no confirmed or suspected cases of COVID-19 at LADD.
 
Some of that is luck, but that is also due to continued vigilance by all of us. We are encouraged by Ohio Director of Health Dr. Amy Acton’s reports that everything we’re doing is indeed flattening the curve, and optimistic about Gov. Mike DeWine’s plans for a gradual reopening of the state’s economy beginning May 1. While it would be easy to think our work fighting this pandemic is nearly done, it is not — the road back will be long and hard on those hoping for a quick return to “normal.”
 
Please expect more information to come out soon regarding a LADD reopening plan. I want to be clear, LADD will be returning to “normal operations” slowly, in phases and with an abundance of caution. In the meantime, we cannot waiver. The fight is not done and the numbers of confirmed cases continue to grow. We must remain united in ensuring that all of us get through this safe and healthy. Together, we will persevere through this pandemic. 
 
Please find this week’s COVID-19 update below. 
 
Updates as of April 17, 2020:
  • As of Friday, April 17, there are 9,107 total cases of COVID-19 in Ohio, with 658 confirmed cases in Hamilton County. Our peer agencies across Ohio have 30 confirmed cases. There are currently none at LADD.
 
  • Ohio’s plan to reopen: Gov. Mike DeWine announced Thursday, April 16, the state is developing a plan for a phased-in reopening of Ohio’s economy beginning May 1. “Life will not resume to normal for a while. We all have to continue taking precautions and protecting the most vulnerable Ohioans…” the governor said in Thursday’s press conference.
    • To be clear, LADD will not have a grand reopening on May 1. LADD will evaluate the state’s plan when released and is currently developing what our own gradual “reopening” may look like based on the state’s plan. We will inform you of any changes in our operations and protocols. 
 
  • Stimulus payments: By the end of May, many Americans will have received a stimulus payment from the federal government. Supplemental Security Income recipients will receive payments directly from the Treasury Department.*
    • One resource you and your loved ones may want to consider to save and invest these funds while maintaining needs-based government benefits is a STABLE Account. You can find more information at www.stableaccount.com
    • STABLE Accounts are a long-term option to hold funds without the funds counting as a resource for purposes of means-tested federal assistance programs. 
    • Find STABLE Account Frequently Asked Questions here
    • * SSI recipients who have qualifying children under age 17 should not wait for their automatic individual payment. They should go to the IRS’s webpage and visit the Non-Filers: Enter Your Payment Info section now to provide their information. Read more about Supplemental Security Income recipients receiving automatic payments here
 
  • Antibody tests: LADD has acquired COVID-19 rapid antibody tests from Premier Biotech, a leading manufacturer of rapid drug testing diagnostic devices based in Minnesota. It is important to note that this antibody test – which may detect whether a person has ever had or currently has COVID-19 – is one of several tools to LADD’s COVID-19 response. LADD’s registered nurse administers the test. In addition to testing, our response to suspected cases of COVID-19 includes consulting with both the Cincinnati Health Department (CHD) and person’s primary care physician (PCP) prior to and after any testing.
    • We will not use results from antibody testing as the sole basis to diagnose or exclude infection. But antibody testing is one way to arm our community with valuable information to help them stay well and fight this virus. 
    • Please find more answers to your questions here
 
  • Brighter Days Box campaign: Bundles of activities, games and crafting supplies have been delivered to many individuals and more are on the way. Our supporters and board members understand how stressful social isolation can be on your loved ones. They began collecting donations for wellbeing bundles to keep your loved ones engaged and connected while safe at home.
    • Here is a link if you would like to donate to a Brighter Days Box.
 
  • SNAP changes: The Ohio Department of Job and Family Services (ODJFS) is launching a “Click and Collect” program for SNAP recipients to shop online, pick up groceries and pay for food with their EBT card from their vehicles.
    • ODJFS also announced SNAP recipients will get the maximum benefit possible for March and April and it has extended the recertification eligibility period from March, April and May by another six months. 
    • How the “Click and Collect” program works online varies by vendor. 
    • The State of Ohio has decided to max out SNAP benefits — meaning your loved one could experience increased funds in their account. 
 
  • Food Assistance: If someone does not access have access to food or cannot afford food, family or staff can contact their SSA and the SSA will utilize county funds and shop for and deliver food (on the porch).
    • We have also secured additional runners who will pick up and deliver groceries for individuals and have shared that process with staff. 
 
  • Opportunities to connect: We are committed to facilitating connection between members of our entire community. Whether your loved one is currently at home with you or in a LADD residence, we want to stay engaged. Join us:
    • OTR International Film Festival Netflix Party: Join us at 7 p.m. on April 25 for a virtual watch party for the film, “37 Seconds.” Find more information here.
    • LADD Live at 2 p.m. every weekday on Zoom 
    • Fit For Life exercise classes at 4 p.m. every Tuesday and Thursday on Zoom 
    • Independent Resident Council meetings at 5 p.m. every Wednesday on Zoom 
    • Full Zoom calendar is available here
 
  • Mental health resources: We are ensuring mental health resources are available for those we support who may be worried or feel isolated.
    • Envision, an agency that currently provides mental health services for people we support, will work with individuals to continue therapy sessions through phone or video. 
    • For those who don’t have a therapist but experience a crisis related to COVID-19, Envision will work to provide remote services to those individuals as well.
    • If you have questions about this, please talk to program staff or email staysafe@laddinc.org
 
  • Visitor Policy: We are not allowing visitors in any of our residential locations at this time. Please work with staff to coordinate communication with your loved one. This is critical for your mental health and we strongly encourage regular communication. 
 
  • Prevention measures in place:
    • All frontline employees are required to wear cloth masks while at work.
      • Following the CDC’s recommendation for all Americans to wear cloth masks in public, on Tuesday, April 7, we began requiring frontline employees to wear cloth masks while at work. 
      • Employees have their own masks and have been instructed to wash the masks in a washing machine after each shift.
      • We are working to secure additional cloth masks and make them available to individuals we support if they prefer to wear one. We are asking those we support to wear a provided surgical mask or some type of face covering if they leave their residence for any essential reason.
    • Commonly touched surfaces are being sanitized and disinfected throughout the day. 
    • Employees have been instructed wash their hands before arriving at work, once they arrive at work, before and after they eat and prepare food, and throughout the day. 
    • Every frontline employee has been asked to take their temperature before reporting to work. They must stay home if they are experiencing symptoms or if a loved one in their household is experiencing symptoms. 
    • Every employee has been given access to a quick action protocol and on-site resource packet if COVID-19 symptoms are exhibited.
    • Supply levels of necessary supplies such as hand sanitizer, thermometers and disinfectant are being monitored at each of our locations. 
    • Infrared thermometers have been delivered to high risk, shared living sites with our most vulnerable individuals. We are working to obtain additional thermometers.
    • Preparedness kits have been delivered to every direct support professional. These include additional sanitizing and health supplies. 
    • Staff continue daily education on:
      • Preventative measures such as CDC-directed hand washing methods and teaching people we serve those same methods. 
      • Identifying symptoms of infection and activating LADD’s quick action protocol if infection is suspected. 
    • Advanced levels of support with nurses and supervisors are being prepared should it be needed. 
    • Alignment of local, county and state resources to be ready if we have a confirmed case. 
 
Stay informed
 
Sign up for additional communications from LADD, such as text or voice message updates here
 
View our  Frequently Asked Questions at  laddinc.org/covid-19-faq
 
View past updates at  laddinc.org/covid-19-announcement
 
Email  staysafe@laddinc.org  if you have additional questions or concerns related to LADD’s plans and preparedness for COVID-19. 
 
Follow us on FacebookTwitter and Instagram
 
 
Join LADD Live on Zoom
 
Join LADD Live at 2 p.m. on weekdays by clicking this link: https://zoom.us/j/110907018  
Meeting ID: 110 907 018 
 
Or you can dial by phone: 
877 853 5257 US Toll-free 
888 475 4499 US Toll-free 
Meeting ID: 110 907 018 
 
 
Full virtual schedule: laddinc.org/calendar 
 
 
Centers for Disease Control  and Ohio Department of Health  Resources
 
CDC Information about  Coronavirus  (available in Spanish and English) 
 
 
Thank you for staying up to date on these important issues. Please email staysafe@laddinc.org if you have any questions or concerns.  
 
Sincerely, 
Susan Brownknight 
CEO, LADD 

To LADD families and loved ones,  

Currently, there are no confirmed or suspected cases of COVID-19 at LADD.

Easter and Passover look different this year. Families are not reuniting. Photos of beautiful, prayerful meals and large family gatherings are not being taken. But what remains and even what flourishes in the wake of a momentary loss of tradition: love, gratitude, community and mission. Born from this collective struggle is a renewed sense of love and compassion for each other and our fellow human; gratitude for each day that passes in which we have accomplished our goal – to protect you and every person we support; community that is doing all they can to let us know they are here for us — making masks as fast as they can, picking up groceries, raising funds and donating games; and finally, a resolute and vigilant commitment to our mission — to ensure that the people we support remain safe and healthy.

Please know we are working to make the holiday weekend as enjoyable as possible for our community. There are plans for gift baskets, egg decorating and movie nights. And we encourage video chats between you and your loved one; if you need assistance arranging a chat, please email staysafe@laddinc.org.

Our entire team is united in keeping your loved one safe, healthy and happy. As this public health crisis continues to evolve, LADD’s response also evolves. Please find this week’s COVID-19 update below.

Updates as of April 10, 2020:

  • As of Friday, April 10, there are 5,878 total cases of COVID-19 in Ohio, with 504 confirmed cases in Hamilton County. Our peer agencies across Ohio have 19 confirmed cases. There are currently none at LADD.
  • Update on masks: Following the CDC’s recommendation for all Americans to wear cloth masks in public, on Tuesday, April 7, we began requiring frontline employees to wear cloth masks while at work.
    • Last week, we delivered 100 safety kits with cloth masks, surgical masks and additional hand sanitizer to our direct support professionals. Employees have their own masks and have been instructed to wash the masks in a washing machine after each shift.
    • We are working to secure additional cloth masks and make them available to individuals we support if they prefer to wear one. We are asking those we support to wear a provided surgical mask or some type of face covering if they leave their residence for any essential reason.
    • Experts caution that while masks may be a tool to slow the spread, they do not protect people exclusively from getting infected and cannot replace social distancing guidelines. This includes Ohio’s Stay At Home Order and critical prevention measures, such as proper handwashing. We will continue to require these measures.
  • Brighter Days Box campaign: Our supporters and board members understand how stressful social isolation can be on your loved ones. They began collecting donations for wellbeing bundles, including gardening supplies, games, art supplies and activities to keep your loved ones engaged and connected while safe at home.
    • We’re calling each bundle a “Brighter Days Box” and will be distributing our first round this weekend.
    • Here is a link if you would like to donate a Brighter Days Box.
  • Ohio Stay At Home Order extended: Ohio’s Stay At Home Order has been extended through May 1. Find more information here.
  • SNAP changes: The Ohio Department of Job and Family Services (ODJFS) is launching a “Click and Collect” program for SNAP recipients to shop online, pick up groceries and pay for food with their EBT card from their vehicles.
    • ODJFS also announced SNAP recipients will get the maximum benefit possible for March and April and it has extended the recertification eligibility period from March, April and May by another six months.
    • How the “Click and Collect” program works online varies by vendor.
    • The State of Ohio has decided to max out SNAP benefits — meaning your loved one could experience increased funds in their account.
  • Food Assistance: If someone does not have access to food or cannot afford food, family or staff can contact their SSA and the SSA will utilize county funds and shop for and deliver food (on the porch).
  • Opportunities to connect: We are committed to facilitating connection between members of our entire community. Whether your loved one is currently at home with you or in a LADD residence, we want to stay engaged. Join us:
    • LADD Live at 2 p.m. every weekday on Zoom
    • Fit For Life exercise classes at 4 p.m. every Tuesday and Thursday on Zoom
    • Independent Resident Council meetings at 5 p.m. every Wednesday on Zoom
    • Full Zoom calendar is available here.
  • Mental health resources: We are ensuring mental health resources are available for those we support who may be worried or feel isolated.
    • Envision, an agency that currently provides mental health services for people we support, will work with individuals to continue therapy sessions through phone or video.
    • For those who don’t have a therapist but experience a crisis related to COVID-19, Envision will work to provide remote services to those individuals as well.
    • If you have questions about this, please talk to program staff or email staysafe@laddinc.org.
  • Visitor Policy: We are not allowing visitors in any of our residential locations at this time.
    • Please work with staff to coordinate communication with your loved one. This is critical for your mental health and we strongly encourage regular communication.
  • Prevention measures in place:
    • All frontline employees are required to wear cloth masks while at work.
    • Commonly touched surfaces are being sanitized and disinfected throughout the day.
    • Employees have been instructed wash their hands before arriving at work, once they arrive at work, before and after they eat and prepare food, and throughout the day.
    • Every frontline employee has been asked to take their temperature before reporting to work.
      • They must stay home if they are experiencing symptoms or if a loved one in their household is experiencing symptoms.
    • Every employee has been given access to a quick action protocol and on-site resource packet if COVID-19 symptoms are exhibited.
    • Supply levels of necessary supplies such as hand sanitizer, thermometers and disinfectant are being monitored at each of our locations.
      • Infrared thermometers have been delivered to high risk, shared living sites with our most vulnerable individuals. We are working to obtain additional thermometers.  
    • Preparedness kits have been delivered to every direct support professional. These include additional sanitizing and health supplies.
    • Staff continue daily education on:
      • Preventative measures such as CDC-directed hand washing methods and teaching people we serve those same methods.
      • Identifying symptoms of infection and activating LADD’s quick action protocol if infection is suspected.
    • Advanced levels of support with nurses and supervisors are being prepared should it be needed.
    • Alignment of local, county and state resources to be ready if we have a confirmed case.

Stay informed 

Join LADD Live on Zoom

Join LADD Live on Zoom by clicking this link: https://zoom.us/j/110907018

  • Meeting ID: 110 907 018

Or you can dial by phone:

877 853 5257 US Toll-free

888 475 4499 US Toll-free

  • Meeting ID: 110 907 018

Full Zoom schedule: laddinc.org/calendar

Centers for Disease Control and Ohio Department of Health Resources 

Thank you for staying up to date on these important issues. Please email staysafe@laddinc.org if you have any questions or concerns.

Sincerely, 

Susan Brownknight 

CEO, LADD 

4/3/20 Weekly Update from LADD CEO Susan Brownknight
 
To LADD families and loved ones,    
 
The past few weeks have brought unparalleled challenges and an overwhelming sense of uncertainty across our nation. As we enter the month of April and continue to navigate uncharted territory, I want to be clear: we are resolute in preventing the spread of COVID-19 and protecting your loved one.  
 
I continue to be inspired by the incredible sense of duty we all feel toward this mission. I’m also uplifted each time I see our community come together in creative ways. Small acts – from neighbors offering to make grocery runs, to your loved one lighting up when they see their friend virtually on LADD Live (see below for information on how you too can participate) – remind me that our shared humanity in these trying times prevails.   
 
Please find this week’s COVID-19 update below. 
 
Updates as of April 3, 2020:
 
  • As of Friday, April 3, there are 3,312 confirmed cases of COVID-19 in Ohio, with 220 confirmed cases in Hamilton County. Our peer agencies have three confirmed cases. There are currently none at LADD.  
  • Health and safety supplies: This afternoon, we delivered 100 safety kits with cloth masks, surgical masks and additional hand sanitizer to our direct support professionals. The CDC is expected to issue recommendations in the coming days that all Americans wear cloth masks or other face coverings in public.
    • At this time, masks are voluntary. However, if guidance is issued and masks become recommended, we will instruct employees and inform you of changes. 
    • Experts caution that while masks may be a tool to slow the spread, they do not protect people exclusively from getting infected and cannot replace social distancing guidelines. This includes Ohio’s Stay At Home Order and critical prevention measures, such as proper handwashing. We will continue to require these measures.  
    • Our COVID-19 first responders also have full personal protective equipment outfits, including N95 masks, to use if someone is believed to have COVID-19. 
 
  • Ohio Stay At Home Order extended: Ohio’s Stay At Home Order has been extended through May 1. Find more information here
 
  • Major disaster declaration: President Trump has declared Ohio a major disaster area. The designation qualifies the state to receive emergency federal funding to supplement response and recovery efforts. We are hopeful this will give essential service nonprofits like LADD access to additional resources as well. 
 
  • SNAP changes: The Ohio Department of Job and Family Services (ODJFS) is launching a “Click and Collect” program for SNAP recipients to shop online, pick up groceries and pay for food with their EBT card from their vehicles.
    • ODJFS also announced SNAP recipients will get the maximum benefit possible for March and April and it has extended the recertification eligibility period from March, April and May by another six months.  
    • How the “Click and Collect” program works online varies by vendor.  
 
  • Opportunities to connect: Maintaining connection and communication between members of our entire community is critically important right now. Whether your loved one is currently at home with you or in a LADD residence, we want to stay engaged with you all.
    • “Crip Camp: A Disability Revolution” Netflix Party at 7 p.m. this Saturday. More information is available here.
    • LADD Live at 2 p.m. every weekday on Zoom (instructions below).
    • Fit For Life exercise classes at 4 p.m. every Tuesday and Thursday on Zoom.
    • Independent Resident Council meetings at 5 p.m. every Wednesday on Zoom.
    • Full Zoom calendar is available here.  
 
  • Mental health resources: We are ensuring mental health resources are available for those we support who may be worried or feel isolated.
    • Envision, an agency that currently provides mental health services for people we support, will work with individuals to continue therapy sessions through phone or video. 
    • For those who don’t have a therapist but experience a crisis related to COVID-19, Envision will work to provide remote services to those individuals as well. 
    • If you have questions about this, please talk to program staff or email staysafe@laddinc.org.   
 
  • Community Connections Program: The majority of facility-based day programs across the region have closed. Although we could continue to operate our Community Connections Program because the groups are small enough, we have decided to stringently follow Ohio’s social distancing recommendations. Therefore, for the safety of your loved one, LADD is currently conducting home-based programming and is no longer traveling or bringing groups together from different residences. 
 
  • Visitor Policy: We are not allowing visitors in any of our residential locations at this time. Please work with staff to coordinate communication with your loved one. This is critical for your mental health and we strongly encourage regular communication.      
 
  • Prevention measures in place:
    • Using sanitizing techniques, including disinfecting commonly touched surfaces throughout the day and asking employees to wash their hands before arriving at work, once they arrive at work, and throughout the day.  
    • Monitoring supply levels of necessary supplies such as hand sanitizer, thermometers and disinfectant at each of our locations to ensure we are well stocked in case of shortages. 
    • Additional hand sanitizer and infrared thermometers were delivered Friday. Given the shortage of supplies, we are prioritizing sites with our most vulnerable individuals to receive infrared thermometers first. We expect additional thermometers to arrive soon. 
    • Every staff member has been given access to a quick action protocol established if COVID-19 symptoms are exhibited. 
    • We have asked every staff member to take their temperature before reporting to work and call off if they are experiencing symptoms or call off if a loved one they live with is experiencing symptoms. If they have a temperature or are exhibiting any COVID-19 symptoms, they must stay home. 
    • Preparedness kits have been delivered to every direct support professional. These include additional sanitizing and health supplies. 
    • Daily education with staff on:
      • Performing preventative measures such as CDC-directed hand washing methods and teaching people we serve those same methods.
      • Identifying symptoms of infection and activating LADD’s quick action protocol if infection is suspected.
    • Preparing advanced levels of support with nurses and supervisors should it be needed. 
    • Aligning local, county and state resources to be ready if we have a confirmed case. 
 
Stay informed 
 
Sign up for additional communications from LADD, such as text or voice message updates  here.  
 
View our  Frequently Asked Questions at  laddinc.org/covid-19-faq.  
 
View past updates at  laddinc.org/covid-19-announcement.  
 
Email  staysafe@laddinc.org  if you have additional questions or concerns related to LADD’s  plans and preparedness for COVID-19.  
 
Follow us at  www.facebook.com/LADDInc.  
  
 
Join LADD Live on Zoom
  
Join LADD Live on Zoom by clicking this link: https://zoom.us/j/110907018  
 
Meeting ID: 110 907 018 
 
Or you can dial by phone: 
877 853 5257 US Toll-free 
888 475 4499 US Toll-free 
Meeting ID: 110 907 018 
 
 
Full Zoom schedule: laddinc.org/calendar 
 
  
Centers for Disease Control  and Ohio Department of Health  Resources 
 
CDC Information about  Coronavirus  (available in Spanish and English)  
  
 
Thank you for your attention to these important issues. Our entire LADD team is solely focused on the health, safety and well-being of your loved one. Please email  staysafe@laddinc.org  if you have any questions or concerns. 
  
Sincerely,  
Susan Brownknight  
CEO, LADD 
To LADD families and loved ones,   
 
First and foremost, there are currently no cases or suspected cases of COVID-19 at LADD. However, another week has gone by and we continue to face an unparalleled threat to our public health. At the same time, I have seen more resilience, compassion and dedication throughout our community than ever before. You are part of that – thank you for your continued commitment to LADD. 
 
Below is this week’s COVID-19 update. 
 
Updates as of March 27, 2020: 
 
  • As of Friday, March 27, there are 1,137 confirmed cases of COVID-19 in Ohio, with 63 confirmed cases in Hamilton County.
 
  • Under Ohio’s Stay At Home Order, LADD services and employees are considered essential. LADD is continuing its work through the order’s duration. More information is available at laddinc.org/covid-19-announcement
 
  • We are committed to facilitating connection and communication between members of our entire community. Whether your loved one is currently at home with you or in a LADD residence, we want to maintain engagement with you all.
    • Fit For Life classes and Independent Resident Council (IRC) meetings will now be hosted on Zoom. Instructions to access Zoom are below.
      • Fit For Life – Every Tuesday and Thursday at 4 p.m. starting March 31
      • IRC meetings – Every Wednesday at 5 p.m. starting April 1
    • LADD Live – Monday-Friday at 2 p.m. on Zoom.
      • This week we hosted laughter yoga, pour painting, movie reviews, news updates, smoothie making and collage crafting.
      • Check out next week’s schedule at laddinc.org/calendar.
    • Another avenue is to video chat one-on-one with your loved one. If they are currently at home, we suggest they video chat with staff who support them and with friends.
      • You can do this via Zoom, FaceTime, Skype, Facebook Messenger and other applications.
 
  • We are ensuring mental health resources are available for those we support who may be worried or feel isolated.
    • Envision, an agency that currently provides mental health services for people we support, will work with individuals to continue therapy sessions through phone or video.
    • For those who don’t have a therapist but experience a crisis related to COVID-19, Envision will work to provide remote services to those individuals as well.
    • If you have questions about this, please talk to program staff or email staysafe@laddinc.org
 
  • The majority of facility-based day programs across the region have closed. Although we could continue to operate our Community Connections Program because the groups are small enough, we have decided to stringently follow Ohio’s social distancing recommendations. Therefore, for the safety of your loved one, LADD is currently conducting home-based programming and is no longer traveling or bringing groups together from different residences.
 
  • We are not allowing visitors in any of our residential locations at this time.
    • Please work with staff to coordinate communication with your loved one. This is critical for mental health and we strongly encourage regular communication.     
 
  • We are continuing our advanced precautions:
    • Using sanitizing techniques, including disinfecting commonly touched surfaces throughout the day. 
    • Monitoring supply levels of necessary supplies such as hand sanitizer, thermometers and disinfectant at each of our locations to ensure we are well stocked in case of shortages.  
    • Every staff member has been given access to a quick action protocol established if COVID-19 symptoms are exhibited.  
    • We have asked every staff member to take their temperature before reporting to work and call off if they are experiencing symptoms or call off if a loved one they live with is experiencing symptoms. If they are exhibiting any COVID-19 symptoms, they must stay home. 
    • We are expecting high tech thermometers to arrive soon. Given the shortage of supplies, we are prioritizing sites with our most vulnerable individuals to receive these thermometers.   
    • Preparedness kits have been delivered to every direct support professional. These include additional sanitizing and health supplies. 
    • Daily education with staff on:
      • Performing preventative measures such as CDC-directed hand washing methods and teaching people we serve those same methods. 
      • Identifying symptoms of infection and activating LADD’s quick action protocol if infection is suspected.  
    • Preparing advanced levels of support with nurses and supervisors should it be needed. 
    • Aligning local, county and state resources to be ready if we have a confirmed case. 
 
 
Stay informed 
 
Sign up for additional communications from LADD, such as text or voice message updates here.  
 
View our Frequently Asked Questions at laddinc.org/covid-19-faq.   
 
View past updates at laddinc.org/covid-19-announcement.  
 
Email staysafe@laddinc.org if you have additional questions or concerns related to LADD’s plans and preparedness for COVID-19.  
 
Follow us at www.facebook.com/LADDInc
 
 
Join LADD Live, IRC and Fit For Life on Zoom
 
Join LADD on Zoom by clicking this link: https://zoom.us/j/110907018
 
Meeting ID: 110 907 018
 
Or you can dial by phone:
 
877 853 5257 US Toll-free
888 475 4499 US Toll-free
 
Meeting ID: 110 907 018
 
View the virtual events schedule at laddinc.org/calendar.
 
 
Centers for Disease Control and Ohio Department of Health Resources 
 
CDC Information about Coronavirus (available in Spanish and English) 
 
We remain uncompromising in our commitment to the safety, health and well-being of your loved one. Please email staysafe@laddinc.org if you have any questions or concerns.
 
Sincerely, 
Susan Brownknight 
CEO, LADD
To our LADD families and loved ones,  
 
As you know, the state’s response to the COVID-19 pandemic is evolving quickly. Today, Governor DeWine and Ohio Department of Health Director Dr. Acton issued an order for all residents to stay at home or their place of residence to fight this pandemic, beginning 11:59 p.m. Monday, March 23.
 
To be clear, LADD services are considered essential operations and LADD employees are considered essential workers under this order. We will continue to do our work and protect the people we support with no interruption. 
 
We will work even harder to not only ensure the health and safety of those we support, but to also provide some source of normalcy and comfort during this anxious time. Rest assured, we are taking every step possible to limit exposure and provide layers support to your loved ones as well as our employees.   
 
Here’s what the order means for us, as a provider of essential services: 
 
  • Each of our direct support professionals (DSPs) and program employees have a letter authorized by the Department of Developmental Disabilities stating their essential employee status. They will keep this letter on them at all times, as well as a digital copy on their mobile devices. 
 
  • We will continue to provide exceptional direct support to everyone we serve in the safest way possible.
    • Employees who do not provide direct support will continue to work remotely.  
    • Direct support professionals will continue to report to work and operate under the advanced precautions previously established.  
    • We have made it clear to employees they must stay at home if sick, use cough and sneeze etiquette and practice hand hygiene. They have been provided additional resources and details on those measures.  
 
  • We will further implement social distancing measures.
    • All people LADD supports are asked to respect the shelter-in-place order. 
    • We will work to ensure that those we support do not share personal items and maintain, as best they can, a six-foot distance from their neighbors or roommates. 
    • All employees and people we serve have been directed to wash their hands with soap and water for at least 20 seconds as frequently as possible or use hand sanitizer as a backup. Soap and water, when used properly, has shown to be MORE effective than hand sanitizer.   
    • All employees and people we serve have been asked to cover coughs or sneezes (into sleeve or elbow – not hands) and refrain from shaking hands and/or touching. 
    • We will continue regularly disinfecting high-touch surfaces in all facilities.  
 
  • It is important to note we have already put into place many precautions needed to operate under a stay-at-home order. We are prepared for this.
    • We have ensured all programs are stocked with food and medicines.
    • We are well stocked with critical supplies and are continuing to stock up with additional supplies with the expectation that this goes on for some time. 
    • We will also have designated grocery and supply runners to limit travel and exposure.
  
  • We are working diligently to ensure that every person’s mental health in this time of social isolation is monitored.
    • Although social distancing is our highest priority in limiting the spread of COVID-19, we are concerned about the mental stress this pandemic may cause.
    • As such we are preemptively reaching out to counselors to set up virtual visits.
    • We are also creating virtual chat rooms for families and residents through Zoom to see and talk to each other. Details about this channel, called “LADD Live,” are below.
 
Join LADD Live on Zoom:
 
Read the entire Director’s Stay at Home Order here.  
 
Thank you for your continued commitment to LADD. We are a resilient community and we will get through these trying times together. If you have questions or concerns, please email staysafe@laddinc.org and visit laddinc.org/covid-19-announcement for past announcements.  
 
Sincerely, 
Susan Brownknight,  
CEO, LADD 

To LADD families and loved ones,   

COVID-19, or coronavirus, has proven to be an unprecedented crisis that is impacting every corner of our society. While experts predict the trajectory of the virus will continue to climb, the team at LADD is moving quickly, but thoughtfully to fight this pandemic and protect our people.  

As we pledged to you in our last email, we will continue to keep you informed with this weekly update and other communications as needed.  

Updates as of March 20, 2020: 

  • As of Friday afternoon, March 20, there are 169 confirmed cases of COVID-19 in Ohio, with 14 confirmed cases in the Greater Cincinnati Region. 
  • Mike DeWine asks all of us to remain home. As such, we arenot allowing visitors in any facilities at this time.  
  • Please work with staff to coordinate communication with your loved one. LADD is utilizing Zoom software to assist in face-to-face updates.   
  • Every staff member has been given access to a quick action protocol established if COVID-19 symptoms are exhibited.  
  • We are asking every staff member reporting to any facilities to take their temperature before coming to work. If they have a temperature or are exhibiting any COVID-19 symptoms, they must stay home. We are placing high-tech thermometers at sites starting next week. Given the shortage of supplies, we are prioritizing sites with our most vulnerable people to receive these thermometers.   
  • Preparedness kits have been delivered to every direct support professional. These include additional sanitizing and health supplies. 
  • We will soon be implementing text message updates and voice message updates (via an automatic phone call), in addition to these weekly email updates. Sign up for text or voice message updates here.  
  • We are developing new daily programming, called “LADD Live,” to help staff, the people we serve and families stay connected virtually. Join us for our first event, “How to Zoom & Puppet Movie Reviews with Marc Fried,” at 2 p.m. on Monday, March 23. Use Zoom to access the event. Directions are below.  
  • We have postponed all in-person events through April 15. Find more information here.  
  • We are continuing our advanced precautions:
    • Using sanitizing techniques, including disinfecting commonly touched surfaces throughout the day. 
    • Monitoring supply levels of necessary supplies such as hand sanitizer, thermometers and disinfectant at each of our locations to ensure we are well stocked in case of shortages. 
    • Daily education with staff on:
      • Performing preventative measures such as CDC-directed hand washing methods and teaching people we serve those same methods. 
      • Identifying symptoms of infection and activating LADD’s quick action protocol if infection is suspected.  
    • Preparing advanced levels of support with nurses and supervisors should it be needed. 
  • Aligning local, county and state resources to be ready if we have a confirmed case. 
  • We are ensuring we have mental health resources available for those we support to prevent, as best we can, feelings of isolation.   

Stay Informed

Sign up for additional communications from LADD, such as text or voice message updates here.  

View our Frequently Asked Questions at laddinc.org/covid-19-faq.   

View past updates at laddinc.org/covid-19-announcement.  

Email staysafe@laddinc.org if you have additional questions or concerns related to LADD’s plans and preparedness for COVID-19.  

Follow us www.facebook.com/LADDInc

Join LADD Live on Zoom  

At 2 p.m. each week day, Monday – Friday, go to: https://zoom.us/j/570364125?pwd=TjdoOTBsUHFtS3ByY3JqY1o5SWtwZz09  

Enter Meeting ID: 570 364 125 

Enter Password: 159711 

Centers for Disease Control and Ohio Department of Health Resources 

Our top priority has been, and will continue to be, the safety, health and well-being of your loved one. Please email staysafe@laddinc.org if you have additional questions or concerns related to LADD’s plans and preparedness for COVID-19. 

Sincerely,  

Susan Brownknight 

CEO, LADD 

All LADD and Over-The-Rhine International Film Festival events postponed through April 15. More information available here

To LADD families and loved ones,

Earlier this week we communicated with you about COVID-19, also known as the coronavirus, and pledged to keep you informed. A cross-department workgroup has been created to manage this evolving challenge and plan accordingly to ensure the health, safety and well-being of our community.

On Wednesday, March 11, Cincinnati Mayor John Cranley declared a state of the emergency to protect against the spread of COVID-19. There are currently only five confirmed cases in Ohio and zero confirmed cases in Cincinnati. However, this remains an unsettling time for our community, especially for those we serve who are uniquely vulnerable to this virus. In an abundance of caution to minimize the risk to our residents, employees and community partners:

  1. We will continue to provide exceptional direct support service to those we support and with increased vigilance. LADD’s main office will close to the general public beginning Monday, March 16. Employees not providing direct services will work remotely whenever possible. We will assess this approach weekly.
  1. All LADD events scheduled through April 1 are postponed.
  1. In light of Gov. Mike DeWine’s order to limit visitors in nursing homes and assisted living facilities, we are asking those we serve to limit their travel to essential travel only and visitors to immediate family members and guardians only. Please do not visit if you are sick, specifically if you are exhibiting symptoms of fever, cough or difficulty breathing. You will be screened and turned away if exhibiting symptoms.
  1. We are taking additional precautions to protect those we serve:
    • We will continue advanced sanitizing techniques, including disinfecting commonly touched surfaces throughout the day.
    • Nurses and supervisors are preparing advanced levels of support should it be needed.
    • We are monitoring supply levels of necessary equipment such as hand sanitizer, thermometers and disinfectant at each of our locations to ensure we are well stocked in case of shortages.
    • Our staff continue to receive 1-on-1 trainings to ensure they are able to:
      • Perform preventative measures such as CDC directed hand washing methods and teach people we serve those same methods.
      • Identify symptoms of infection and know LADD’s quick action protocol if infection is suspected.
  1. We have developed FAQs, available at https://laddinc.org/covid-19-faq/. This page will be updated as we continue to receive information and the situation evolves.

What you can do to help us keep your family members safe:

  • CDC is recommending older people or people with compromised health issues do not travel. Please keep this in mind if you have a family trip planned.
  • Please do not visit your family members living at LADD unless it is essential.
  • Please follow CDC hand washing and sanitizing techniques and help reinforce the importance of proper hand washing and social distancing with your family members.
  • Stay up to date on current information affecting Ohio. The Ohio Health Department has launched a Coronavirus hotline. The call center is staffed with public health officials including licensed nurses and infectious disease experts. The call center will be open 7 days a week from 9 a.m. to 8 p.m. and can be reached at 1-833-4-ASK-ODH (1-833-427-5634).
  • Contact staysafe@laddinc.org for questions or concerns related to LADD’s plans and preparedness for COVID-19.

Additional information from the Centers for Disease Control (CDC) is available at the links below:

Program staff will be sending you an email with more specific information regarding program specific plans. Please expect weekly emails from me, as well as additional updates as this issue continues to evolve. If you have questions or concerns related to LADD’s plans and preparedness for COVID-19, please refer to our FAQs or email staysafe@laddinc.org. Updates and other communications will also be posted on LADD’s Facebook account at https://www.facebook.com/LADDInc.

Our top priority is ensuring your loved one is safe, healthy and supported, always. Thank you for your commitment to our work and this community.

Sincerely,

Susan Brownknight

CEO, LADD

Empowering adults with developmental disabilities since 1975

We need your help to accomplish our goals.